FAQs About Consulting
Why does a nonprofit counseling center have a consulting division?
Samaritan Counseling Center’s mission is to build healthy minds and strong communities. The consulting division was an expansion of that mission into the business community that began in 2013, when Samaritan acquired LMA Consulting Group and integrated it into the center as its organizational development consulting department.
In addition to contributing to the mission of Samaritan, our profits also help to subsidize counseling and mental health care fees for children, individuals, couples and families with little or no financial resources who are coming to the center.
What do your consulting services cost?
It depends. The best way to determine the cost of your project or service is to have a conversation with us. This allows us to fully understand the challenge or issue you’re facing, and to develop a customized plan with a specific cost. Often we can provide a proposal with an estimated cost within 2-3 business days of having a conversation with you.
Are your services provided by counselors?
Not typically. Our services are most often provided by consultants with experience in human resources and human resources management, leadership development and training, and/or certifications in coaching and assessment administration and interpretation.
We do occasionally incorporate counselors who have experience specific to the project being worked on, such as a counselor who has a background in industrial psychology.
What services do you provide?
We provide organizational development and executive search services. This includes coaching, training and leadership development, human resource consulting and more.
- Coaching: Career, executive and leadership, performance, retirement, and life.
- Training: Soft skills (i.e. time management, assertiveness, teambuilding, and more); leadership development and supervisory; mindfulness and self-compassion; group coaching.
- Human resource consulting: Employee surveys and experience; performance appraisal programs; compensation and salary reviews; audits; personnel problems; hiring and development assessments.
- Executive search: For CEO, CFO, and other C-suite positions, as well as executive director and other leadership roles.
What does a career coach do?
A career coach helps individuals who recently lost their job or who are looking to transition into a new career or industry. They walk through the job search and preparation process with you, and sessions can include career exploration, assessments, resume development, interview skills building and more.
Is coaching really worth it?
Yes. In one study, 80% of people who receive coaching report increased self-confidence, and more than 70% describe benefits like improvements in work performance, relationships, and more effective communication skills after working with a coach.
Coaching is a powerful way to invest in growth as a business owner, manager or supervisor, both for yourself and for your team.
What does a human resources consultant do?
HR consultants provide support to internal human resource departments or businesses with no formal HR department by providing a variety of services, such as compensation and salary reviews, or general consulting on difficult issues.
What assessments should my company be using?
It depends on what the goal of the assessments is, but typically we recommend and use the Activity Vector Analysis (AVA), the 16 Personality Factor (16pf), the DiSC Profile, the 360-Degree Assessment and the Myers-Brigg Type Indicator Report.
Do you currently have any open training classes?
Yes. We are currently running the Human Resource Management Academy and the Professional Development Series with at ABC Keystone in Manheim. You do not need to be a member of the association to attend any of the classes.
Do you have any resources you’d recommend for creating a healthy organization and healthy leaders?
We provide weekly emails with resources, tips, and details about upcoming classes or events that you can sign up for here. You can also check out the articles from our consulting team here: https://scclanc.org/blog/category/business-consulting.
Where are you located?
We share our offices and conference room with Samaritan Counseling Center, which is located at 1803 Oregon Pike, Lancaster, PA 17601, next to Highland Presbyterian.
How can I get in touch with you?
You can email us at info.SBC@scclanc.org or fill out the contact form, and we’ll be in touch within 1-2 business days. Or you can also contact us during regular office hours (8:30 a.m. to 5 p.m., Monday through Friday) at 717-560-2805.
What should I expect when I call or email you, or when I fill out a contact form?
If you call during business hours (8:30 a.m. to 5 p.m., Monday through Friday), you’ll talk with Bethany Georgia, who is the marketing and administrative coordinator at Samaritan Consulting Group. She’ll chat with you to get more details about what you’re looking for and to answer any initial questions. After that, she’ll likely connect you with Scott Snyder, the director of consulting, to discuss your project further.
If you email us at info.SBC@scclanc.org or fill out this contact form, either Bethany or Scott will be in touch with you within 1-2 business days to get more information and/or to set up an initial phone call, or a virtual or in-person meeting to discuss the project.
These initial conversations are no-obligation meetings to ensure we fully understand what you are looking for and how we could best help. After this meeting is over, you will receive a proposal with our recommended plan and the estimated cost of your project.
Have a question about consulting that wasn’t answered here? Reach out to us directly at 717-560-2805 or info.SBC@scclanc.org.